Course Library

Elite Development Series

Foundational Development Programs

Active Shooter / Workplace Violence Training

Basic Workplace Violence & Active Shooter

This 2-hour course provides employees with basic strategies for responding to an active shooter or workplace violence incident.

Advanced Workplace Violence AND Active Shooter

This 4-hour course is our most popular. It is designed to provide employees with practical strategies for responding to an active shooter or workplace violence incident. This course includes three hours of interactive classroom instruction and a hands-on scenario.

Personal Safety

This 2-hour course provides employees with basic strategies for staying safe while performing their duties in an office or public setting.

Advanced Critical Incident Leadership: “Navigating the Response to the Aftermath”

This two-day interactive course is designed to equip law enforcement leaders with the knowledge, tools, and strategies to navigate the complex aftermath of critical incidents. While the initial response is vital, the actions taken in the aftermath often shape the success of the operation and its long-term effects on the department, officers, and community. Through engaging lectures, detailed PowerPoint presentations, decision-making exercises, and facilitated group discussions, participants will analyze real-world incidents using video and audio examples. Students will also receive practical checklists and examples to serve as valuable references when managing their critical incidents, ensuring they are prepared to lead effectively during challenging situations.

Advanced Peer Support

This 8-hour course equips public safety peer support team members with advanced knowledge and skills necessary to provide support, guidance, and resources to their peers during difficult times in their personal and professional lives. Topics will include, but are not limited to, domestic violence, eating disorders, chronic illness and death, suicidal ideation, sex and pornography addiction, and workers’ compensation stress.

CA – POST Certified

Adolescent Brain Development

This 4-hour course provides participants with an introductory understanding of how brain development during the adolescence stage contributes to adolescence as both a period of significant strengths (e.g., social behavior and creativity) and significant risks (e.g., substance use and risky behavior). This course aims to help participants understand and respond to adolescent thought processes and behaviors.

CA – STC Certified

Basic Peer Support (2-Day)

This 16-hour training equips public safety peer support team members with the essential knowledge and skills needed to offer support, guidance, and resources to their peers during challenging times in their personal and professional lives. Topics will include stress, burnout, traumas related to public safety, active listening, crisis intervention following trauma, marriage and family dynamics, mental health issues such as depression and anxiety, police complex spiral trauma, post-traumatic stress injury (PTSI), death and traumatic loss, line of duty deaths, public safety suicides, organizational stress, toxic personalities, substance abuse, and fostering resiliency among peer support members.

CA – STC & POST Certified

Building A Safe, Respectful, and Inclusive Workplace & Community

People who develop their communication, interpersonal, and human relations skills can interact more effectively with others. They also make better decisions and manage conflict more effectively. This 4-hour course will provide participants with tools and strategies to build and maintain a safe, respectful, and inclusive workplace and community.

CA – STC Certified

Introduction to Civilian Leadership in Public Safety

This Level 1 Introduction to Civilian Leadership in Public Safety is an 8-hour course designed for civilian law enforcement supervisors, managers, and those aspiring to advance into leadership roles. Participants will develop essential skills and strategies to become engaging and effective leaders within their organizations. The training covers leadership styles, building morale, the critical role of supervisors in fostering team effectiveness, and other key aspects of leadership development.

CA – STC Certified

Court and Temporary Holding Facilities – Title 15 Training

This 8-hour course provides an overview of Title 15, specifically related to Court and Temporary Holding Facilities, and Adult Type 1 Jails. Through lectures, facilitated discussion, shared experiences, and case studies, the participants will develop a working knowledge of the regulations established in Title 15 guidelines and special juvenile requirements. Participants will also be able to identify potential legal ramifications if they fail to adhere to those regulations. Participants will develop the insight to analyze their current department policies and procedures and identify risk factors that may lead to non-compliance.

CA – STC Certified

Crisis Intervention and Behavioral Health Training

This 8-hour interactive training covers key topics such as mental illness, stigma, substance use disorders, developmental disabilities, and more. The course fulfills the requirements of Senate Bill 29, which mandates that all Field Training Officers (FTOs) complete 8 hours of Crisis Intervention and Behavioral Health training.

In addition, the class will feature a guest speaker who will share personal insights and experiences regarding the challenges of living with a mental illness.

CA – STC & POST Certified

Critical Incident Response for Peer Support Teams

This 8-hour course is designed to prepare support team members to respond and effectively support public safety personnel’s psychological recovery and resilience after a large-scale critical incident, an active shooter, or a terrorist event. All public safety employees and peer support members are encouraged to attend.

CA – POST Certified

Cultural Competency for Today’s Law Enforcement Professional

Law enforcement professionals face unique challenges in navigating interactions with the diverse communities they serve. Recent high-profile incidents have strained police-community relations, making their roles even more complex. This 8-hour interactive course will delve into the historical context of law enforcement and community relations, examining how past events shape current dynamics.

Participants will explore the influence of culture, police culture, and human relations on interactions with diverse populations. Additionally, the course will focus on strategies for building public trust and enhancing community engagement while working within the criminal justice system.

CA – STC Certified

Customer Service / De-escalation

This training will cover effective de-escalation techniques, strategies, and how emotions impact challenging people. Working with the public can be rewarding and difficult in this fast-paced world. You may also feel stress when working with challenging, demanding, or complex customers. Sometimes, customers have legitimate reasons to be upset; other times, they do not. In either case, you should be prepared to handle demanding customers and find ways to resolve these situations successfully. This training can be 2, 4, or 8 hours to accommodate your training needs.

De-escalation Techniques for Facilities

This 4-hour training course is designed for institutional officers and focuses on effective de-escalation techniques. Participants will learn strategies to manage and resolve encounters with clients calmly and professionally, minimizing the risk of escalation.

CA – STC Certified

Effective De-escalation Strategies for Detention Officers

This 8-hour training course equips detention officers with the skills to manage and resolve encounters effectively without resorting to unreasonable or excessive force. Participants will explore de-escalation strategies that challenge traditional approaches and cultural norms, fostering a more effective response to challenging situations.

CA – STC Certified

Empowered Policing for Probation Personnel

This 8-hour training course, designed for probation officers and supervisors, provides essential skills to manage and resolve client encounters without escalation or force. Participants will learn effective de-escalation and crisis intervention techniques to enhance safety.

CA – STC Certified

Instructor Development, Using the Tools of Facilitation

This 16-hour interactive course is designed to provide students with facilitation tools and strategies needed to engage learners and maximize the effectiveness of their training programs.

CA – STC Certified

Interacting Effectively with The Mentally Ill

Law enforcement and jail personnel are increasingly encountering individuals with mental illness. This 4-hour course equips participants with essential tools to recognize signs of mental illness and respond effectively. Students will develop active listening skills and de-escalation techniques to ensure safer and more positive interactions.

CA – STC Certified

Building Law Enforcement Leaders Through Ethical Decision-Making

This 8-hour course, tailored specifically for law enforcement professionals, will explore the current relationship between the community and law enforcement. This class will equip participants with the knowledge, skills, and tools to enhance practical decision-making when confronting ethical dilemmas.

CA – STC Certified

Leadership For Public Safety Professionals

This 8-hour interactive course is designed for law enforcement professionals in supervisory or managerial roles and those aspiring to advance into these positions. Participants will gain skills and strategies to become engaging, effective leaders. The course covers key topics such as leadership styles, team building, boosting morale, and their crucial roles in fostering high-performing teams. Attendees will also explore the foundational elements of effective leadership and how to apply these concepts to create a positive and productive work environment.

CA – STC Certified

Leading by Generation: Birth Years, Stereotypes, and Leadership Considerations

This 8-hour compelling training was designed to improve team dynamics, maintain morale, and enhance retention by deepening your understanding of generational differences in the workplace. Ideal for managers, supervisors, and employees in private and public safety communities, this course will help you navigate the challenges of leading a multigenerational workforce. Through group breakouts and reflective discussions, participants will gain practical insights to foster better communication, collaboration, and team effectiveness. This course will enhance your leadership skills to promote a more inclusive and unified workplace.

CA – STC Certified

Minimum Standards for Juvenile Facilities, Title 15 Training

This 8-hour course is a basic overview of Title 15 Minimum Standards for Juvenile Detention Facilities. Through lectures, facilitated discussion, shared experiences, and case studies, the participants will develop a working knowledge of the regulations established in Title 15 guidelines and special juvenile requirements. Participants will also be able to identify potential legal ramifications if they fail to adhere to those regulations. Participants will develop the insight to analyze their current department policies and procedures and identify risk factors that may lead to non-compliance. Participants will also gain a general knowledge of the performance objectives during inspections and their role within the inspection process.

CA – STC Certified

Peer Support Reboot and Team Building

This 8-hour interactive course fosters greater engagement and passion for peer support through continued education, team building, and having fun as a team. Participants will enhance their emotional intelligence, develop self-awareness and empathy for others, and strengthen connections through fun and vulnerability. The course will also introduce alternative wellness practices to promote well-being and resilience within peer support teams.

CA – STC & POST Certified

Resiliency and Wellness in Public Safety

This 8-hour course is designed to provide public safety personnel, both sworn and professional staff, with valuable insights into the emotional and mental health challenges of working in public safety. The training aims to increase awareness and promote emotional wellness by addressing the potential costs of the profession. Topics include various types of stress, burnout, and the anger-stress connection; the psychological and physiological effects of trauma; vicarious trauma and compassion fatigue; relationship health; police complex spiral trauma; post-traumatic stress/injury; public safety suicides; substance abuse; and healthy coping strategies to build resilience.

CA – STC Certified

Structuring Success: A Guide to Effective Report Writing

Structuring Success: A Guide to Effective Report Writing is a dynamic course designed to empower professionals in corrections, probation, law enforcement, and related fields with the essential skills to produce clear, accurate, and legally compliant reports. Emphasizing the importance of ethical documentation, the course provides practical tools and techniques to enhance writing effectiveness. Participants will learn to distinguish between facts and opinions, understand the difference between concrete and abstract terms, and refine their proofreading abilities to ensure error-free, professional documents.

By mastering the fundamental principles of effective writing—completeness, clarity, conciseness, and correctness—learners will gain the confidence to craft well-structured reports that meet both legal and procedural requirements. The course emphasizes the value of logical structure, proper grammar, and unbiased language, all while reducing liability and fostering public trust. Through a combination of theory and hands-on application, Structuring Success ensures that participants leave with the skills needed to write impactful reports that uphold the highest standards of professionalism.

CA – STC Certified

Suicide Awareness and Prevention

This 4-hour virtual training is designed to enhance the knowledge and communication skills of probation and institutional officers in identifying and responding to suicide risks within juvenile correctional facilities. Participants will explore key risk factors, as well as effective prevention and intervention strategies to help reduce suicidal behavior and promote the well-being of youth in custody.

CA – STC Certified

Understanding Youth Dual Diagnosis

This 8-hour virtual course aims to provide participants with a foundational understanding of dual diagnosis among youth. The course covers key definitions, prevalence rates, symptoms, risk and protective factors, and support.

Participants will gain insight into why youth may use substances, the connection between substance use and mental health, and common treatment approaches. Additionally, the course will address challenges in treatment and help participants navigate this complex topic with greater confidence and awareness.

CA – STC Certified

Use of Force for Facilities

This 8-hour course, specifically designed for juvenile institutional staff and supervisors, will explore how officers can successfully manage and resolve encounters with juveniles. Students will learn skills and strategies to resolve conflict and maintain safety and security at a juvenile facility through de-escalation and crisis intervention techniques.

CA – STC Certified