“That’s Not What I Meant!” Communication Strategies to Reduce Conflict & Increase Quality of Life – Virtual Training

Map Unavailable

Date(s) - 08/25/2021
9:00 am - 11:00 am



Embassy Consulting Services, LLC in partnership with First Responder Psychological Services Presents presents:


“That’s Not What I Meant!” Communication Strategies to Reduce Conflict & Increase Quality of Life


Have you been in the middle of a conversation or argument and thought to yourself, “that’s not what I meant?” Why is it that the message sent is not always the message received? This virtual workshop will explore physiological and emotional reactions to triggers and how your personality impacts communication. The training will also discuss effective strategies to reduce conflict, improve communication and relationships. All public safety professionals and their spouse/partners are encouraged to register.


Presenter: Heather Williams, PsyD. of Premier First Responder Psychological Services

Heather Williams, PsyD | Embassy Consulting Services

After spending 5 years with the Orange County Sheriff’s Department as the Regional Peer Support Coordinator, Heather elected to take her passion to another level and in 2019, established Premier First Responder Psychological Services. As a licensed psychologist, Heather is providing culturally competent services to individuals and couples and assists public safety professionals with treatment in Eye Movement Desensitization and Reprocessing (EMDR). Additionally, Heather assists public safety departments develop and sustain peer support programs, provides 24/7 critical incident response, facilitates a 2-step model of critical incident debriefing, provides training on various topics and active shooter response and recovery coordination/response services.




Registered attendees will receive an email with the Zoom link and training access information one week before the training.


Embassy Consulting Services LLC is owned and operated by Josef Levy, Commander (Retired) Long Beach Police Department and Lysa Gamboa-Levy. Embassy training seminars are not open to the general public. Embassy seminars are for Law Enforcement personnel or those who, in some capacity, represent law enforcement, public or government agencies. Embassy reserves the right to restrict or deny enrollment or access to any individual.


*No refunds, however, substitutions will be permitted.