Effective De-escalation Strategies for Detention Officers

This training course, specifically designed for detention officers, will explore how they can successfully manage and resolve encounters with individuals, without having to escalate using unreasonable or excessive force. Students will be introduced to concepts that will challenge traditional thinking and cultural norms, to resolve challenging encounters.

Topics will include:

– Identifying the legal requirements / guidelines for use of force
– The importance of documentation after using force
– Factors that can influence an officer using force
– Consequences of using unreasonable force
– Culture, law enforcement culture, and the role it may have in decision making
– Legal / ethical responsibilities to intervene as well as various intervention techniques
– Effective de-escalation techniques in a variety of situations
– Core tenants of procedural justice and how they can diffuse difficult encounters
– Alternatives to using physical force
– Crisis, elements of a crisis, and guidelines for intervention when dealing with a subject living with a mental illness
– Ways to build trust and improve police – community relations


Neil Gallucci | Consultant | Embassy Consulting ServicesChief Neil Gallucci, Carlsbad Police Department (ret)
Chief Gallucci is a law enforcement veteran with over 30 years of experience. He began his career with the City of Long Beach in 1987 then joined the City of Carlsbad in 1990 as a police officer and worked his way up through the ranks. He served as police chief from 2015 until his retirement in 2021. Chief Gallucci facilitates training courses to a wide variety of law enforcement professionals and brings his experience and passion to all his audiences.


STC Certified – 01642980

Embassy Consulting Services LLC is owned and operated by Josef Levy, Commander (Retired) Long Beach Police Department and Lysa Gamboa-Levy. Embassy training seminars are not open to the general public.  Embassy reserves the right to restrict or deny enrollment or access to any individual.

*No refunds, however, substitutions will be permitted.

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Book Event

Embassy General Admission $150

ATTENTION: If you are registering someone other than yourself, please use your information first then add their information as the attendee.

Available Tickets: 24
The Embassy General Admission ticket is sold out. You can try another ticket or another date.


Jan 12 2023


8:00 am - 5:00 pm




Seal Beach Police Department
911 Seal Beach Blvd, Seal Beach, CA 90740
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